Technical operations
Experience supporting telecom services, service performance, customer-facing systems, incident resolution and technical teams.
About me
Technical depth, practical thinking and a strong focus on business outcomes.
I help organisations use technology to improve how they present themselves, serve customers and run operations.
AHUMUZA INNOCENTDownload My CV
Computer Science professional and digital solutions specialist.
I have professional experience in technical operations, IT support, network troubleshooting, systems administration, quality assurance, telecom systems, compliance and website development.
My background enables me to build solutions that are not only visually polished, but also reliable, secure and useful in day-to-day operations.
B.Sc. Computer ScienceCavendish University Uganda
AWS Cloud EssentialsCloud foundations
CybersecuritySecure digital practices
Google AIAI professional training
Professional strengths
A broad technical foundation for end-to-end delivery.
Development & automation
Web development, databases, system design, AI workflows and customer support automation.
Support & reliability
Windows and Linux administration, network troubleshooting, QA, ticketing systems and VoIP support.